Effective Date: October 15, 2026

Sweetwater Training Group, LLC
1780 Welham St #453, Orlando, FL 32814
Contact: https://www.sweetwatertraining.com/contact

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1. Introduction

These Terms & Conditions (“Terms”) govern your purchase, license, and use of the Control Room Team Training eLearning course, designed to address PHMSA requirements under 49 CFR 192.631 and 195.446, SCORM packages, tabletop exercises, and related content (“Materials”) from Sweetwater Training Group, LLC (“we,” “us,” or “our”). By purchasing, accessing, or using our Materials, you agree to these Terms.

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“You” and “your” refer to the customer identified in the applicable order. Your licensed Materials, learner allowance, license start date, license term, fees, billing frequency, and payment schedule will be specified in the applicable checkout order or other written order accepted by both parties (the “Order”). The Order is incorporated into these Terms. If an expressly stated provision of the Order conflicts with these Terms, that provision will control for that Order.

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2. License Grant & Usage Limits

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2.1 License Scope

Subject to your compliance with these Terms and payment of the amounts due under the applicable Order, we grant you a limited, non-exclusive, non-transferable license to use the Materials for the licensed learner allowance and license term specified in that Order.

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During the license term, you may upload and host the Materials in your organization’s LMS and make the internal copies reasonably necessary to deliver the licensed training to authorized learners within your licensed allowance. You may print or reproduce worksheets and exercise documents expressly designated for that purpose. These permissions do not authorize external distribution, resale, modification, or use beyond the licensed scope.

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The Order will specify whether the learner allowance applies per license year or across the full license term.

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2.2 Usage Restrictions

Except as permitted by these Terms or approved by us in writing, you may not:

• Use the Materials beyond your licensed learner allowance or term.

• Share the Materials or login credentials outside your licensed group.

• Reproduce, modify, reverse engineer, or create derivative works from the Materials.

• Record or capture course content, except for authorized exercise documentation and training records.​

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3. License Term & Renewal

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3.1 Renewal, Pricing & Learner Allowance

(a) One-Year Agreements. One-year licenses automatically renew for successive one-year terms at the existing learner allowance and annual rate unless either party gives written notice of nonrenewal at least thirty (30) days before the current term ends, or a rate change is proposed under subsection (b).

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(b) Renewal Rate Changes. If we propose a change to the annual licensing rate for an upcoming one-year renewal, we will notify you by email at least thirty (30) days before the scheduled renewal date. The notice will identify the proposed rate and request your written approval, which may be provided electronically. We will not charge the increased rate without your express approval. If the proposed rate is not approved before the renewal date, the license will expire at the end of the current term unless the parties agree otherwise in writing. Your decision not to accept a proposed rate change will not be subject to the thirty-day nonrenewal notice requirement.

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(c) Learner-Count Review. At least thirty (30) days before each annual renewal or scheduled annual billing date, we will email you to review your learner allowance. No response is needed if no changes are required. Any increase in the allowance and associated fees requires your written approval before taking effect. Participation within your existing allowance will not change your fees. Please contact us before exceeding that allowance.

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(d) Multi-Year Agreements. Licenses with an initial term longer than one year will not automatically renew at the end of that term. At least thirty (30) days before expiration, we will contact you by email with available renewal options, including applicable rates and terms. Any renewal requires mutual written agreement, which may be completed electronically.

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Scheduled annual payments during a multi-year term are installments under the existing agreement and do not constitute separate one-year renewals. The agreed annual rate will remain fixed throughout the multi-year term for the existing licensed learner allowance unless the parties agree otherwise in writing. Any approved increase in the licensed learner allowance and associated fees will be documented separately.

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3.2 Obligations Upon Expiration or Termination

Upon expiration or termination of your license, you must discontinue use of the Materials and remove them from your LMS, servers, and other storage systems under your control, including copies provided to your employees, contractors, or other authorized users. Upon reasonable written request, you will confirm that use has ceased and removal has been completed.

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You may retain training-completion records, attendance records, completed exercise documentation, and similar records reasonably necessary for regulatory, audit, or legal purposes, provided that any Materials contained in those records are retained solely for recordkeeping and are not used to deliver further training or distributed for other purposes.

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3.3 Unauthorized Use

Use outside the licensed scope or term is a breach of these Terms. We reserve our rights under the agreement and applicable law. Payment for unauthorized use does not, by itself, extend or reinstate the license.

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4. Compliance Responsibility

We strive to align the Materials with applicable regulations, including 49 CFR 192.631 and 195.446. However, it is your responsibility to ensure the Materials meet your specific compliance requirements. We do not guarantee full compliance in every situation and, to the fullest extent permitted by law, are not liable for regulatory penalties or losses resulting from use of the Materials.

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5. Payment Terms

Fees and payment schedules are stated in the Order. Unless otherwise agreed in writing, the initial payment is due before delivery. Authorized automatic payments will be collected using your approved payment method.

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Multi-year licenses are commitments for the full agreed term, even when billed annually. Unless otherwise agreed in writing or required by law, choosing to stop using the Materials does not cancel remaining payments or entitle you to a refund. Nonrenewal takes effect at the end of the current term.

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Late or unpaid fees may result in suspension or termination, subject to applicable law and any agreed notice requirements.

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6. Intellectual Property

All Materials are the property of Sweetwater Training Group, LLC and are protected by law. Your license grants use only; ownership remains with us.

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7. Delivery

Materials are delivered digitally via email or download link. No physical products will be shipped.

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8. Warranty Disclaimer & Liability Limit

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8.1 Warranty Disclaimer

Materials are provided “as is,” without warranties, including warranties of merchantability or fitness for a particular purpose, to the fullest extent permitted by law. We do not guarantee specific training or compliance outcomes. The Materials do not constitute legal advice. To the fullest extent permitted by law, we are not liable for indirect or consequential losses, including lost profits or business interruption.

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8.2 Maximum Liability

Our total liability arising from or relating to an Order is limited to the amount paid under that Order for the current license term, to the fullest extent permitted by law.

 

9. Governing Law

These Terms are governed by the laws of Florida, without regard to conflict-of-law principles.

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10. Changes to Terms

We may update these Terms for future Orders. Unless otherwise agreed in writing, the version accepted when an Order is entered into will govern that Order throughout its license term. Updates posted on our website will not, by themselves, modify an existing Order during its current term. Any amendment to an existing Order requires mutual written agreement, which may be completed electronically.

 

11. Notices

Notices concerning nonrenewal, proposed rate changes, or other matters under these Terms may be sent by email. Notices to Sweetwater Training Group must be sent to the notice email address identified in the applicable Order. Notices to you will be sent to the customer contact email identified in the Order. Each party is responsible for keeping its notice email address current.

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PDF: A copy of these Terms & Conditions is available upon request. A version with signature fields can also be provided for organizations requiring signed documentation.