FAQ
Control Room Team Training
Q1: What is Control Room Team Training and why do I need it?
Control Room Team Training addresses the control-room team-training and exercise requirements in 49 CFR 192.631(h)(6) and 195.446(h)(6). It provides focused training for controllers and the individuals who operationally collaborate with them during normal, abnormal, and emergency situations.
Q2: Does this training support PHMSA Control Room Management requirements?
Yes — Sweetwater's Control Room Team Training is built to directly address the control-room team-training and exercise requirements in 49 CFR 192.631(h)(6) and 195.446(h)(6), including interactive SCORM training, tabletop exercise materials, and documentation tools for compliance record-keeping.
Q3: Who should participate in Control Room Team Training?
Control Room Team Training includes controllers and other individuals, defined by the operator, who would reasonably be expected to operationally collaborate with controllers during normal, abnormal, or emergency situations. Your organization determines the appropriate participants based on its operations and Control Room Management procedures.
Q4: What is included with the training?
Sweetwater’s Control Room Team Training includes interactive SCORM eLearning, tabletop exercises, facilitator guidance, participant materials, and the PHMSA Audit Toolkit.
The PHMSA Audit Toolkit includes the paperwork used to document training completion, tabletop participation, exercise observations, feedback, lessons learned, and follow-up actions — giving your team organized records for Control Room Management documentation and PHMSA inspection preparation.
Because the SCORM course is self-paced, employees can complete training on-site and on their own schedules. This eliminates the scheduling, travel, and instructor costs associated with traditional in-person training while providing the team exercises and documentation required for your Control Room Management program.
Q5: How quickly can I get started?
Same-day delivery. Choose your license plan, pay online, and receive your SCORM files and tabletop exercises within 24 hours.
Q6: How long does the training take?
Most learners complete the SCORM course in 60–90 minutes. The tabletop exercise (included) typically takes 1–2 hours, scheduled at your convenience.
Q7: Will updates be included?
Yes — for your entire license duration (1, 3, or 5 years), you’ll receive content updates at no cost.
Q8: Can I preview the course before purchase?
Yes — view a free sample now by clicking this link. 7-day full refund if you’re unsatisfied — zero risk.
Q9: How are pricing and license terms determined?
Pricing is based on your learner tier (number of participants) and license term (1, 3, or 5-year options). Discounts on multi-year license options are available.
Q10: How can these materials support audit preparation?
The included documentation tools help organize training and exercise records, including course completion, attendance, exercise details, critiques, feedback, and follow-up actions. Your company's LMS also records stats and completion.
Q11: Can we add more learners later?
Yes — if your learner count changes, contact Sweetwater to update your license to the appropriate learner tier.
Q12: Is support included?
Yes — email support is included for the life of your license.