Shipping Policy

Sweetwater Training Group LLC
Effective Date: 08/11/2025

At Sweetwater Training Group LLC, we specialize in providing high-quality digital training products. This means all of our courses, training materials, and resources are delivered electronically—no physical shipping required.

Digital Product Delivery

Once your payment has been processed, you will receive access to your purchased digital training materials via email.
Files may include SCORM packages, PDF course documents, and tabletop exercise materials.
Delivery is typically completed within 24 hours of purchase.
All digital products are sent to the email address you provide at checkout.

No Physical Shipping

We do not ship any physical goods. There are no shipping charges for digital purchases.

Order Confirmation

After placing an order, you will receive a confirmation email with purchase details. If you do not receive this email within a few minutes of purchase, please check your spam/junk folder or contact us.

Technical Assistance

If you have trouble downloading or accessing your files, contact us for assistance at: team@sweetwatertraining.com
📞 918.760.6119

Contact Information

Sweetwater Training Group LLC
1780 Welham St #453
Orlando, FL 32814