FAQ
FERC Standards of Conduct Training
Q1: Does my company need to comply with FERC's Standards of Conduct?
If your organization is an interstate natural gas pipeline or an electric transmission provider that conducts transmission transactions with a marketing affiliate, Part 358 applies to you — and it covers any employee who could become privy to non-public transmission-function information, not just employees in marketing roles.
Q2: Does this course satisfy FERC's training and certification requirement?
Yes — the course is built around §358.8(c)'s requirement for annual training, a new-hire training window, and employee certification of completion — covering all four Standards of Conduct rules with the documentation to show it happened.
Q3: Who at our company needs to take it?
Transmission-function employees, marketing-function employees, officers, directors, supervisory employees, and any other employee who may become privy to transmission-function information.
Q4: What does the course cost?
Choose a 1-, 3-, or 5-year license term based on your organization's needs. Contact Sweetwater for the most up-to-date pricing.
Q5: How long does the course take, and how fast can we start?
Most learners complete it in 30-45 minutes. Once you purchase, you get a same-day Zip file download link to upload directly into your LMS.
Q6: Can we preview it first, and what if we're not satisfied?
Yes — view a sample before you buy, and every license comes with a 7-day full refund if you're not satisfied, no questions asked.
Q7: Will updates be included?
Yes — for your entire license duration (1, 3, or 5 years), you’ll receive content updates at no cost.
Q8: Can we add more learners later?
Yes — if your learner count changes, contact Sweetwater to update your license to the appropriate learner tier.
Q9: Is support included?
Yes — email support is included for the life of your license.